Banquette vs Tripleseat for private dining

Checked against public sources on September 15, 2026.

Tripleseat is an established all-in-one event sales platform with online booking, built-in payments and a long list of integrations; Banquette is private dining software for houses whose private events are kitchen-led, with per-guest RSVP pages, two-chef menu approval, print-first kitchen sheets and flat published pricing.

Plainly

Tripleseat is built to sell events at scale: online booking, card payments, BEOs and contracts, and more than 20,000 venues by its own count.
Banquette is built around the kitchen: a party’s menu is sellable only once two different chefs sign it, and the kitchen sheet prints from the book.
Each Banquette guest answers on their own link, with a note for the kitchen the host never reads. Neither host nor guest makes an account.
Tripleseat publishes no prices for its core packages. Banquette is $249 or $499 a month per property.
We bring a Tripleseat Daily Events Report across during onboarding; the importer reads Tripleseat’s status words (prospect, tentative, definite) and maps them onto Banquette’s ladder.

How do Tripleseat and Banquette compare?

Tripleseat’s column describes what its own pages and help center show; “not documented” means we found nothing, not that it cannot be done.

Feature	Tripleseat	Banquette
Built for	Restaurants, hotels, caterers, venues and more	Restaurants, private clubs, resorts, wedding venues
Price	No published price for core packages	Solo $249/mo, House $499/mo, flat
Client page	Guest Portal by links the venue sends; no client login documented	Host page by private link; no account
E-signature	Built in, on BEOs, contracts, invoices, proposals	Built in: typed name, house countersigns
Guest RSVP	Not documented in the core product	Each guest's own link: seats and a kitchen note
Dietary notes	Not documented in the core product	Hidden from the host; printed for the kitchen
Menu approval	Not documented	Two different chefs sign; a course change voids
BEOs	Generated from the event, updated live; internal version	Generated from the live record; no numbers or versions
Kitchen printing	Batch export by date range, emailed as a link	Kitchen sheet printed from the book, ruled for the pen
Seating	Floorplans by Tripleseat: seating charts, guest lists	Tables laid out from the count; no named seats
Payments	Tripleseat Payments, Stripe, Fiserv, Square	None; the office records payments
Integrations	OpenTable, SevenRooms, Tock, QuickBooks, Zapier and more	None yet; a one-way calendar feed
Hotels	Tripleseat Hotels: PMS integration, room blocks	No room blocks

Where is Tripleseat stronger?

Scale and track record. Tripleseat’s homepage says it has served hospitality venues since 2008. In April 2023 it announced a growth investment from General Atlantic.
Guests book themselves. Direct Book, an add-on or its own package, lets guests book events and group reservations online, around the clock, from the availability, spaces and packages a venue sets; staff approve each one. In our view, a real advantage for high-volume restaurants and caterers.
Payments in the software. Tripleseat Payments takes Visa, Mastercard, Discover, American Express and ACH through the venue’s branded Guest Portal; Stripe, Fiserv and Square are also supported.
Integrations. OpenTable Private Dining leads flow into Tripleseat, and Tripleseat events appear in OpenTable’s Guest Center. The help center also covers Tock, SevenRooms, QuickBooks, Reserve with Google and Zapier.
Menus built for selling. Items, packages and modifiers with per-person, per-item or tiered pricing, feeding reporting and revenue forecasting. Insights, included with Tripleseat Hotels and an add-on elsewhere, reports across properties.
Hotels. Tripleseat Hotels adds PMS integration, room blocks and multi-day events.
A living client portal. Tripleseat says menu and contract changes show in the Guest Portal immediately, and clients message the venue and sign there.
Well reviewed. On Capterra, Tripleseat shows 4.7 out of 5 from 575 reviews as of September 15, 2026.

Where is Banquette different?

Banquette was built inside a working restaurant, an award-winning one with twenty-six years of private dining, for houses where the kitchen decides what a party becomes.

Every guest answers for themselves

The office sends each guest a private link, from a banquette.events address under the house’s name. The guest answers yes or no, sets their seats and, if coming, can leave one note for the kitchen. The host sees only that a guest told the kitchen, never what they wrote; the note prints on the kitchen sheet. See how guest RSVP works.

Two chefs sign the menu

A party’s menu is sellable only once two different chefs have signed it, and each signature is tied to the courses: change a course and the signatures are void. When a party has a menu, its contract cannot go out for the first time until both are in. Read the two-signature menu rule.

The kitchen sheet is made for paper

For any date, the sheet prints from the live book: each party’s menu, the count to cook to, every guest’s dietary note, and ruled lines for the pen, one to three parties a page under the house’s masthead. The banquet event order prints from the same record. See BEOs and kitchen sheets, or what a BEO is.

The host’s own page

The host’s private page shows the evening, the order as the kitchen set it, the guest list and every deposit against the schedule. From it the host signs the event contract with a typed name, and the house countersigns. See the host page.

One published price

Solo is $249 a month for one house and one book; House is $499 a month for up to three rooms of one property. Flat per property, never a percentage of revenue; annual runs two months free. White-label is priced by conversation, and every house starts with a founder-led tour. See Banquette pricing.

What Banquette doesn’t do (yet)

No card or online payments, receipts or numbered invoices; the office records payments against each contract’s schedule.
No integrations with POS, accounting, CRM, OpenTable, Resy, SevenRooms, Gmail or Outlook, and no public API. Staff calendars get a one-way feed.
No per-guest meal choice, no seating named guests at tables, and no room blocks.
No numbered or versioned BEOs, and no host BEO approval. Uploaded BEO photos and PDFs sit beside the order; they are not read.
The office locks the final count. Banquette works out the 48-hour deadline; the count does not lock itself.
E-signature is a built-in typed-name signature with a hash of the terms and an evidence record, not a third-party signing service.
No native app (it is a responsive web app) and no self-serve sign-up.

How do you switch from Tripleseat?

We bring your book across during onboarding from a Tripleseat Daily Events Report export, as a spreadsheet or a PDF. A dry run shows every change before it is committed, and importing the same file twice never doubles the book. The importer reads Tripleseat’s status words (prospect, tentative, definite) by default and maps them onto Banquette’s ladder — Inquiry, Tentative, Confirmed.

There is no direct migration through Tripleseat’s API, and BEO documents do not import, though an old BEO can be attached to its party as a photo or PDF.

If your house once ran on Gather: Gather was combined with Tripleseat in March 2020, its customers were moved to Tripleseat, and the Gather platform was retired on May 27, 2022.

Questions

Is Banquette a Tripleseat alternative for private dining?

Yes, for houses whose private dining is kitchen-led: guests answer on their own links with a note for the kitchen, a party's menu is sellable only once two different chefs sign it, and the kitchen sheet prints from the book. For online booking, card payments or integrations, Tripleseat does more today.

Do Tripleseat clients need an account for the Guest Portal?

Tripleseat's help center describes Guest Portal access only through links the venue sends and documents no guest login or account. In Banquette, the host's page and each guest's RSVP page are private links; nobody makes an account.

How does Tripleseat pricing compare with Banquette's?

Tripleseat publishes no prices for its core platform packages; its packages page says pricing depends on volume, locations, add-ons and use case. Banquette is $249 a month for Solo and $499 for House, flat per property.

Can Banquette bring in our Tripleseat events?

Yes. We bring in a Daily Events Report export, as a spreadsheet or PDF, during onboarding, and the importer reads Tripleseat's status words (prospect, tentative, definite) by default, mapping them onto Banquette's ladder: Inquiry, Tentative, Confirmed. There is no direct Tripleseat API migration, and BEO documents do not import.

Who should choose Tripleseat over Banquette?

Venues that want guests to book online, take card payments through the software, run hotel room blocks, or rely on connections to OpenTable, SevenRooms, QuickBooks and similar systems. Tripleseat has those today; Banquette does not.

Sources

Checked September 15, 2026.

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